Skip to navigation Skip to main content

Join Over 12,000+ Happy Customers Who Already Trust Viblea

  • 30-Day Money Back
  • Secure SSL Payment​
  • Fast Tracked Shipping
1
SHIPPING
Where to ship it?
Show Order Summary
0,00 €
Your cart is currently empty.
Have a coupon? Click here to enter your code

Subtotal 0,00 €
Total 0,00 €

Your Information

Your Billing Address

Payment

All transactions are secure and encrypted.

Your Cart
Your cart is currently empty.
Have a coupon? Click here to enter your code
Subtotal 0,00 €
Total 0,00 €
image

★★★★★

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt doloreiu smod

Michele Dillon

Privacy
Contact
Shipping
Refunds
Terms

Privacy Policy

Last Updated: February 17, 2026

At Viblea, we prioritize the security of your data. This policy outlines how we handle your personal information directly within our checkout process.

1. Information We Collect & Legal Basis

We collect and process only the personal data strictly necessary to fulfill your order and meet legal requirements under GDPR and CCPA regulations:

  • Order & Delivery Data: Your full name, email address, phone number, billing address, and shipping address. This is processed under the legal basis of contractual necessity to deliver your purchases.
  • Technical Data: Your IP address and device type, automatically collected to ensure secure transactions and prevent unauthorized or fraudulent activities.

2. Payment Security & Data Protection

  • No Card Storage: We do not store your credit card, debit card, or any other sensitive financial details on our servers.
  • Encrypted Processing: All transactions are completely secure and encrypted using SSL technology. Payments are processed externally through trusted, certified third-party providers (such as Stripe and PayPal) that adhere to strict international compliance and privacy standards.

3. Data Sharing & Retention

  • No Commercialization: Viblea does not sell, rent, trade, or share your personal information with third parties for marketing purposes.
  • Essential Providers: Your data is shared exclusively with vital operational partners, such as shipping carriers to deliver your packages and payment processors to complete your transaction.
  • Retention: We retain your personal information only for as long as necessary to fulfill your orders, comply with tax obligations, and resolve any operational disputes.

4. Your Rights (GDPR & CCPA)

Regardless of your location, you hold full rights regarding your personal information. You may request to:

  • Access the personal data we hold about you.
  • Correct any inaccurate or incomplete information.
  • Request the absolute deletion of your personal data from our systems.

Contact & Legal Information

To exercise any of your privacy rights, or if you have questions regarding this policy, please contact us:

  • Support Email: support@viblea.com
  • Physical Address: Viblea, Rua do Muro – Braga, 4705-181, Portugal

Contact Information

If you have any questions, concerns, or inquiries, please feel free to reach out to our team:

  • Trade Name: Viblea
  • Support Email: support@viblea.com
  • Physical Address: Viblea, Rua do Muro – Braga, 4705-181, Portugal

Shipping Policy

Last Updated: 12/06/2026

Shipping Costs

  • Free shipping on all orders, with no minimum purchase required.

Processing & Tracking

  • Orders are processed within 1–2 business days.
  • Tracking information is sent via email once your order ships.

Estimated Delivery Times

  • EU & UK: 5–8 business days
  • US & Canada: 5–8 business days
  • Australia & Oceania: 6–9 business days
  • Rest of World: 6–9 business days

Important Notes

  • Customers are responsible for providing an accurate shipping address.
  • Refused or unclaimed deliveries are not eligible for refunds.
  • For lost or damaged items, contact orders@viblea.com immediately.

Return & Refund Policy

Last Updated: 12/06/2026

Eligibility for Returns

By requesting a return or refund, you acknowledge that the request must be submitted within 30 days of delivery and meet our standard compliance criteria.

Key Requirements

  • Products must be entirely unused, unaltered, and kept in their original packaging.
  • Valid proof of purchase and clear photo or video evidence of the defect are strictly required for approval.
  • Return shipping costs are the customer’s responsibility, unless the item arrived damaged or defective.

Refunds & Processing

  • Once received, items undergo a full inspection to verify their condition before any credit is approved.
  • Approved refunds are processed and issued to the original payment method within 5–7 business days.
  • Shipping fees from the original purchase are non-refundable unless the return is due to our error.

Order Cancellations

  • Orders can only be cancelled or modified within 12 hours of purchase, provided they have not yet been shipped.
  • Once an order enters the fulfillment process or leaves our facility, it can no longer be cancelled.

Contact & Support Information

If you need to return an item or have questions regarding our policy, please contact us at: returns@viblea.com

Terms & Conditions

Last Updated: 12/06/2026

Acceptance of Terms

By accessing or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms of Use.

Products & Availability

  • All products displayed on our Website are subject to availability at the time of purchase.
  • We reserve the right to modify, update, or discontinue any product or service without prior notice.

Pricing & Payments

  • All prices are listed in your selected currency and include applicable taxes unless stated otherwise.
  • We accept various payment methods, processed securely via trusted third-party payment gateways.
  • We reserve the right to change prices at any time without notice.
  • Once an order is placed, you will receive an automated confirmation email with your order details.

Shipping & Delivery

  • Shipping times and costs vary depending on your geographical location and the selected delivery method.
  • We are not responsible for delays caused by third-party shipping services or customs clearance procedures.
  • Tracking information will be provided directly to your email as soon as it becomes available.

Returns & Exchanges

  • Returns and exchanges are accepted within 30 days of delivery, provided the item is unused and in original condition.
  • Sale or clearance items may not be eligible for return unless they arrive inherently defective.
  • Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Promotions & Discount Codes

  • Promotional codes must be applied at checkout and cannot be added after the order has been placed.
  • Each promotional code is valid for a limited time and may only be used once unless otherwise stated.
  • Discounts cannot be combined with other offers or concurrent promotions unless explicitly mentioned.

Privacy & Data Protection

  • We are committed to protecting your privacy; personal data will be handled in accordance with our Privacy Policy.
  • We only collect personal data strictly necessary to process your checkout orders and improve your experience.
  • Your data will never be sold or shared with third parties, except where required for order fulfillment.

Account Responsibility

  • You are entirely responsible for maintaining the confidentiality of your checkout account and password.
  • We reserve the right to suspend or terminate accounts for any suspicious or fraudulent activity.

Contact & Legal Information

If you have any questions regarding these Terms of Use, please contact us:

  • Support Email: support@viblea.com
  • Physical Address: Viblea, Rua do Muro – Braga, 4705-181, Portugal